Returns and Exchange

 
Due to the structure of natural stones and due to all our rosaries and artisan parts made by hand and not machines, its normal to expect some imperfections.
 

If item arrived damaged or defective you should notify us 
within 3 days and return it within 14 days. We will issue you a returning shipping label. Please let us know if you'd like a full refund or repair/broken part replacement if part is available. Refund will be given when we receive and inspect the item. 
 
After 14 days No refund will be given. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 
 
 
We don't accept custom orders cancellations or Exchanges.
 

The following items can't be returned

Because of the nature of these items, unless they arrive damaged or defective, We can't accept returns for:

  • Personalized orders and some custom orders
  • Items on sale